GoodStylists
Find answers to common questions about order processing, shipping, delivery times, tracking, order information, and customer support at GoodStylists.
FAQ Categories
1. Shipping & Delivery
Q: Where does GoodStylists ship?
A: GoodStylists currently ships within the United States only. International shipping is not currently available.
Q: How long does it take to process my order?
A: Our handling time is 1–4 business days, Monday through Friday. This is the time required to prepare your order before it is handed over to the shipping carrier.
Q: What is your daily order cut-off time?
A: Our daily order cut-off time is 1:00 PM EST. Orders placed after 1:00 PM EST will begin processing on the next business day. Business hours are Monday through Friday, 9:00 AM – 5:00 PM EST. Orders are not processed on weekends or national holidays.
Q: What shipping methods do you offer?
A: We offer Standard Shipping and Fast Shipping for eligible domestic orders. Total delivery time includes both handling time and carrier shipping time.
| Shipping Method | Handling Time | Shipping Time | Total Delivery Time | Shipping Fee |
|---|---|---|---|---|
| Standard Shipping | 1–4 Business Days | 4–9 Business Days | 5–13 Business Days | $6.00 USD |
| Fast Shipping | 1–4 Business Days | 2–5 Business Days | 3–9 Business Days | $18.99 USD |
Q: How long will it take for my order to arrive?
A: Standard Shipping has an estimated total delivery time of 5–13 business days, including 1–4 business days of handling and 4–9 business days of shipping. Fast Shipping has an estimated total delivery time of 3–9 business days, including 1–4 business days of handling and 2–5 business days of shipping.
Q: Do you offer free shipping?
A: Yes. Orders with a cart value of more than $90 USD qualify for Free Standard Shipping at checkout. No promotional code is required.
Q: How can I track my package?
A: Once your order has shipped and tracking information becomes available, a shipping confirmation or tracking update will be sent to the email address provided with your order. You can use this information to follow your shipment while it is in transit.
2. Order Placement & Information
Q: Can I change my shipping address after placing an order?
A: Please contact our customer support team as soon as possible if you notice an error in your shipping address. Address changes are not guaranteed once an order has entered processing or has been shipped.
Q: What should I do before submitting my shipping address?
A: Please make sure your shipping address is complete and accurate before placing your order. Incorrect or incomplete shipping information may result in delays or unsuccessful delivery.
Q: Why was my transaction cancelled or limited?
A: We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including orders associated with the same customer account, payment method, billing address, or shipping address.
3. Customer Support & Contact Details
Q: What are your customer service hours?
A: Our business hours are Monday through Friday, 9:00 AM – 5:00 PM EST.
Q: How can I contact GoodStylists?
A: If you have questions about your order, shipping, delivery, tracking, or store policies, please contact us using the information below.
Business Name: William Nelson
Legal Address: 4305 Shoshone Ct, Saint Cloud, FL 34772, United States
Phone Number: +1 (407)-892-7933
Email Address: [email protected]
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST